Dealing Effectively with Difficult People in the Workplace (E21-4)


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Lessons within this Course:

Dealing Effectively with Difficult People in the workplace, Jody J. Foster, MD, MBA


Faculty Members:

Jody Foster, MD, MBA

Dr. Foster,  a Clinical Associate Professor of Psychiatry in the Perelman School of Medicine at the University of Pennsylvania and Chair of the Department of Psychiatry at Pennsylvania Hospital, leads the Professionalism Program at Penn Medicine as the Executive Clinical Director.  Her clinical practice includes general psychiatry, with a special emphasis on treating acute inpatients, psychopharmacology, and corporate development that provides support and evaluation services to executives.

Learning Objectives

● Classify general principles of conflict and its management
● Recognize the most common personality traits of people who tend to have interpersonal conflict at work and to develop strategies to manage relationships with them


– Healthcare Administration and Professional Responsibility

Target Audience


CE for Athletic Trainers

0.75 Category A CEU’s for Athletic Trainers
All others receive a certificate of attendance

Program Type

Virtual, Asynchronous

Difficulty Level


Cancellation Policy

Once you purchase the course, you may not cancel. If you have circumstances that need to be reviewed, please let us know and we will try to accommodate you.


ebpCENTRAL (BOC AP#10138) is approved by the Board of Certification, Inc. to provide continuing education to Athletic Trainers. This program is eligible for a maximum of 1.5 Category A CEUs. ATs should claim only those hours spent in the educational program.


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